recently one of the players(BT.B) complained in the forum of being denied the use of ceasefire due to one other player's tactic(LL here) of engaging her bases with just one troop whose arrival time is weeks ahead.

ok, done with the story, now this is what the so called developers did:

they made a change that any base under attack can use the ceasefire service, but the incoming troops will not be sent back and they will arrive at the stipulated time of actual attack, ok but what happens to the incoming support that was on its way??? it got cancelled out!! this is BS. you allow attackers to attack but show the turnabout route to ally support, when infact they should be allowed to come and support you, my allies lost grain due to this s#!t and i am gonna my troops as well due to this now!!!!!this nees real consideration now, i already put these issues to the developer team but i think as usual......