nero does an exceptionally crappy job of cleaning up after itself during uninstalls. i wish they'd drop the spyware server check-in. unfortunately, that has become routine for this company. maybe if they just left a serial in the registry from a prior installation and did other parts of the (un/in)stall correctly, people upgrading wouldn't have to wonder why stuff isn't working. i suspect that piece of software crap called nerochk.exe is might be a culprit.