
Progressive.com Rated Best Car Insurance Website in Insurance Carrier Test
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Mon Oct 26, 09 01:08 PM
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Progressive.com Rated Best Car Insurance Website in Insurance Carrier Test
By Dan Hope
Progressive.com has managed to impress more than consumers (and our own reviewers). Keynote Systems released the results of their Q3 2009 Insurance Carrier Scorecard
and Progressive.com was named the best website for buying and owning
car insurance. And this isn’t surprising either. Progressive.com has
taken the top spot on the scorecard 14 out of the last 15 times Keynote
Systems has performed the comparison.
Keynote Systems, Inc. is the industry analysis arm of Keynote
Competitive Research and produces the Insurance Carrier Scorecard twice
a year. The analysis includes websites from 12 well-known auto
insurance companies and endeavors to rate them based on how well they
provide car insurance service. They considered how the site quotes and
sells insurance across four categories: functionality, ease of use,
privacy/security and quality/availability. Progressive.com scored
extremely well in all those categories.
Toby Alfred, general manager of customer acquisition at
Progressive.com, said the site rates highly because they think
primarily about what the customer needs.
“Our customers and Keynote hold us to high standards and constantly
challenge us to find new and innovative ways to enhance the experience
of buying car insurance online. We`re proud to be recognized for our
efforts. We`re always looking for ways to improve the online experience
for car insurance shoppers, with the goal of making it easy for drivers
to shop for, buy and own car insurance.”
Our own review of auto insurance sites confirms the finding of Keynote Systems. Our reviewers gave Progressive.com
the TopTenREVIEWS Silver Award for providing so many features to the
customer in real-time. The site also has excellent customer support
options that make insurance shopping experience easier.
Of course, that’s not the only site we reviewed. If you want to see
how other auto insurance companies rated (maybe including the one
you’re currently using), check out our review of the best auto insurance sites on the internet. We compare features, policies, ease of use and customer service to determine which ones are best.
Link:
http://blog.bitcomet.com/nuduan_plus3000/post_134936/
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