madascene's BLOG

I have the same problem as you. My bitcomet MUST crash after I left the pc run itself for a period. I turned off all sleep /screen saver/ suspend HDD function in window. But the bitcomet still crashes for unknown reason. If i am using the computer, the bitcomet run perfect. Once I left the pc for a period (eg. sleeping at night), the bitcomet MUST crash.

My Operating System is Windows 7 RC 64 bit, 6 GB RAM, 2TB HDD, Intel i7.

Here is the crash log.

B i t C o m e t c a u s e d a M i c r o s o f t C + + E x c e p t i o n ( 0 x e 0 6 d 7 3 6 3 )

i n m o d u l e K E R N E L B A S E . d l l a t 0 0 2 3 : 7 5 5 0 9 8 f 6 .

E x c e p t i o n h a n d l e r c a l l e d i n .

E r r o r o c c u r r e d a t 7 / 1 8 / 2 0 0 9 1 3 : 5 5 : 4 6 .

D : \ B i t C o m e t \ B i t C o m e t _ 1 . 1 3 \ B i t C o m e t . e x e , r u n b y H O M E .

O p e r a t i n g s y s t e m : U n k n o w n W i n d o w s V e r s i o n ( 6 . 1 . 7 1 0 0 ) .

8 p r o c e s s o r ( s ) , t y p e 5 8 6 .

5 6 % m e m o r y i n u s e .

0 M B y t e s p h y s i c a l m e m o r y .

2 3 5 1 M B y t e s p h y s i c a l m e m o r y f r e e .

0 M B y t e s p a g i n g f i l e .

0 M B y t e s p a g i n g f i l e f r e e .

2 0 4 8 M B y t e s u s e r a d d r e s s s p a c e .

3 1 M B y t e s u s e r a d d r e s s s p a c e f r e e .

P r o c e s s e x e c u t e t i m e : 0 d a y 2 : 2 9 : 4

P r o g r a m s t a t u s : R u n n i n g

P r o g r a m m o d e : d o w n l o a d

S o c k e t i n i t v e r s i o n : v 2 . 2

w e b f r a m e :

m s g i d : 2 7 5

c a c h e s i z e : 4 2 6 6 1 5 7 8 9

b t m e m _ b l o c k _ s i z e : 4 2 6 6 1 8 8 8 0

d e b u g i n f o :

p o o l _ b l o c k d u m p :

a l l o c a t e d _ l i s t _ s i z e = 2 1 4 4 7

a l l o c a t e d _ s i z e = 1 4 0 5 5 5 0 5 9 2

f r......

Ok so after two weeks of trouble, I have finally managed to solve the problem. Since the exception was caused at Kernel32.dll, I suspected that some other program that was running in the background (system tray) must be conflicting with BC. Other applications use Kernel32.dll too.

It turned out that the culprit was the program "Laptop Battery Doubler" from Daschund Softwares which was running in the sys tray. Got rid of that program. Then uninstalled BC 1.13 and downloaded the non-installation (zip) version of BC 1.10 and it ran all day without crashing since.

[continued in next post due to character limit.....]

[cont...]

I didn't try out BC 1.13 after getting rid of "Laptop Battery Doubler" but instead went for v1.10 which used to work flawlessly for me. So, I can't tell for sure whether the versions 1.13, 1.12 and 1.11 are buggy or the problem was solely caused by the battery app. It may be a coincidence. Its possible that BC v1.10 is good and the battery app had nothing to do with it. But as I said before, I tried 1.13, 1.12 and 1.11 both but none of them worked although they used to work earlier.

So anyone else having this problem, first try out v1.10 of BC. If it continues to crash, you will have to find out which app running in the background is causing the problem. Go to Start ---> Run, type "Msconfig" (without quotes). Go to startup tab and uncheck all programs which is not necessary. If you have Norman antivirus, get rid of it as it causes trouble with BC. If you have a webcam app, uncheck it too. I unchecked everything except my Antivirus, HD audio sound manager, sidebar and HP quick Launch. Click on OK and restart PC. Hopefully problem will be solved. Good luck to the above poster too.

I follow the direction of software conflict of bitcomet.

Today, i turn off "startup" software, including KAV antivirus. But the crash window still comes out after 2-3 hours. Actually, my pc startup program are always less than five. In the past, I dont have any problem with Bitcomet.

This 1.13 is really buggy, at first i dont notice. One day, my sister told me that everytime she wake up or back to home and then saw the bitcomet crash window. Then, i think either my PC or bitcomet should have some problem. This is my first time to use bitcomet at 64 bit window, i am not sure whether the crash related to it.

Now , I go back to version 1.03, see if the crash window comes out again.

try to 1.14beta

http://www.bitcomet.com/doc/download-beta.htm

if 1.14beta crash,plz email to me the file "crash.zip" that under the BitComet installation directory.

gavin.wang@bitcomet.com

Thanks all reply and help.

I went back to bitcomet v1.03 last night, no more crash.

I am running 30 tasks and it is very stable.

I will try 1.14beta later.

My previuos post was not written clearly. This is the first time I ran v1.13 bitcomet at win7 rc 64 bit. But actually I ran bitcomet v1.03 at win7 64bit continously 7/24 for a month without any crash. Therefore, I think v1.03 is very stable for me (for win7 rc).

So, BC 1.13 is really buggy after all. There are reports of regular crashes with this version in other websites too. I am glad 1.03 worked out for you.

1.13 runs very stable on the three computers I tested it on. Vista ultimate 64bit, Vista ultimate 32bit, and XP sp2.

When Windows 7 is released, I will test it with the current version of BitComet.

body thanks

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